Table 5 The Client Satisfaction Questionnaire (CSQ-8)
Variable | Experimental group | Control group |
|---|---|---|
1. Quality of service | 4 (0) | 3 (0) |
2. Kind of service | 3.4 (.54) | 3 (0) |
3. Met need | 3.2 (.44) | 3.5 (.57) |
4. Recommend to a friend | 4 (0) | 4 (0) |
5. Amount of help | 3.8 (.44) | 4 (0) |
6. Deal with problems | 3.4 (.54) | 3.25 (.5) |
7. Overall satisfaction | 4 (0) | 4 (0) |
8. Come back | 3.8 (.44) | 4 (0) |
Total Score | 29.6 (1.51) | 28.75 (.5) |