Table 20 Frequency of problem occurrence
User group | V1 safety | V2 safety | V1 operational | V2 operational | V1 programme effectiveness | V2 programme effectiveness | V1 User experience | V2 User experience | Total |
|---|---|---|---|---|---|---|---|---|---|
EU | 9 | 4 | 11 | 10 | 9 | 18 | 11 | 9 | 81 |
PU | 15 | 6 | 17 | 15 | 13 | 17 | 15 | 7 | 105 |
Total | 24 | 10 | 28 | 25 | 22 | 35 | 26 | 16 | 186 |